There was an issue connecting to our AI provider. Please try again later. | Voters

There was an issue connecting to our AI provider. Please try again later.

under review

Chen S

2 days ago

Fred Rivett

marked this post as

under review

Sorry about this Chen, from time to time our providers have downtime. Have you tried switching to another model?

Chen S

Fred RivettNone of the models are working right now. It also showed "Error fetching custom checks" when I tried to use any checks.

Fred Rivett

Ah you might have hit our rate limiting check for spam Chen, I'll take a quick look

Fred Rivett

Oh yeah lol your account has cost us a

lot

of money, will escalate with Sammy from our team to reach out.

Chen S

Fred RivettOh I see lol

Fred Rivett

Haha not your fault you weren't to know Chen, have pinged Sammy to get in touch so we can try to resolve this.

Chen S

Fred RivettThanks for your explanation. I guess one of the major reasons is that I tried out the deepseek reasoning model intensively in the last few days, which should cost a lot of tokens. I'm more than happy to figure out a more manageable way of usage. BTW I'm mostly using the gemini model right now.

Fred Rivett

Gotcha makes sense thanks Chen, yeah Sammy should be able to help work things out with you when he reaches out! Sorry for the delay in the meantime.

Sammy Krouse

Reached out! (responding to close the loop)

Chen S

Sammy KrouseThis issue is still preventing me from using it properly. Is there anything we can do?

Sammy Krouse

Chen S: Yea, I reached out over email so we can set a time to look at your workflow and figure out a more manageable way of usage.