Fred Rivett
under review
Mariana from Lex
Hi Aim I, are they still missing after refreshing? If so can you find your files by searching for them in the search bar?
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Aim I
Mariana from Lex Hello! even after refreshing the files are not appearing . Though based of your suggestion, yes i am able to search for one of the documents in the file .
Mariana from Lex
Aim I Thanks for sharing, I will take a look
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Aim I
Mariana from Lex Thank you so much! >v<
Mariana from Lex
Aim I I have fixed it for you, can you see the documents again?
Also, do you remember if there were any actions you did around the same time you renamed the folder? That could help us track down the bug if you can remember anything
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Aim I
Mariana from Lex Looks like the files are all back! Thank you so much!
Based off memory , i remember renaming the folder -> Entered the folder->Entered one of the documents -> Copied items into my clipboard ->pasted elsewhere->It was either i pressed the Lex Icon or I pressed the back button (a bit blurry on the last part )
And then when I re-enter the folder all the files were gone.
that is all i can remember hope this helps.
Again thank you !